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He kete rauemi: Working alongside tāngata whai ora

Kaimahi (health workers) can use this collection of resources to build their knowledge and skills for Working alongside tāngata whai ora.

In Keeping it Real | Kia Pono te Tika, the Real Skill Working alongside tāngata whai ora aims to ensure: Tāngata whai ora have their mana protected and enhanced and experience respect. They are informed of their options, receive support to make decisions, and achieve their wellbeing goals.

There’s something here for everyone. On this page you will find a range of free resources such as e-learning modules, videos, podcasts, guidance documents, and practical tools. You can use these resources to increase your knowledge and skills, especially the gaps identified in the Real Skills assessment tool. Weave them into your individual or team development plans.

The resources are organised below into the three levels of the framework: essential, enhanced, and leadership.

Essential level (for everyone working in health)

Tātou tātou: being with people and whānau

This e-learning helps kaimahi to understand what engaging and being with people means in their role. Approx. 60-80 mins of self-paced learning.

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Being trauma-informed: Principles and actions

Written resource (16 pages) for kaimahi and organisations to create safe and supportive spaces.

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Blueprint for Learning

Free workshops for learning how to support someone experiencing mental health challenges or addiction. Options include in person workshops (full day) or online (three 2-hour sessions).

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He kete rauemi: Working alongside tāngata whenua

Collection of resources to help kaimahi build knowledge and skills for engaging with Māori. Includes enhanced and leadership resources.

Engaging Pasifika

Le Va offers a cultural competency programme for non-Pacific kaimahi at Ministry of Health-funded services. The programme consists of online learning and a full day in person workshop.

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Working with ethnic communities

Collection of resources to help kaimahi build knowledge and skills in working with ethnic communities. Includes enhanced and leadership resources.

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Working with takatāpui and rainbow communities

Collection of resources to help kaimahi build knowledge and skills in working with takatāpui and rainbow communities. Includes enhanced and leadership resources.

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Disability e-learnings

Te Pou offers a range of e-learning modules about supporting autistic and neurodivergent people, deaf and hard-of-hearing people, and people with fetal alcohol spectrum disorder (FASD).

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Whakaāio ā-rongo - sensory modulation training package

This training package includes an e-learning module (40-60 mins), implementation guide (2 pages) and other resources to support kaimahi in using sensory modulation.

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Support work resources

On this page you will find information, learning resources, training, and opportunities for support workers.

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Enhanced level (for everyone working in mental health and addiction roles)

Trauma-informed and responsive approaches

This e-learning describes trauma-informed approaches for the mental health and addiction workforce. Approx. 90-120 mins of self-paced learning.

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Mental Health Act guidelines e-learning

These e-learning modules support kaimahi in applying the Mental Health Act. It covers cultural considerations, supported decision-making, and least restrictive practice. Each module (essential, advanced, specialist) is approx. 3 hours of self-paced learning.

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Foundation co-existing problems knowledge

This e-learning provides introductory information about co-existing mental health and addiction problems and other complex needs (CEP). Approx. 60 mins of self-paced learning.

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Substance use, intoxication and withdrawal management workshop

This free workshop helps to increase kaimahi knowledge, skills, and confidence in recognising and responding to intoxication and withdrawal when working in a clinical or community setting. Options include in person workshops (full day) or online (three 2-hour sessions).

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More skills for working with older people in mental health and addiction services

Enhanced-level indicators tailored to workforces supporting older people accessing mental health and/or addiction services. Includes a collection of resources to help kaimahi build knowledge and skills.

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Talking therapy guides

Written guides to support kaimahi to form effective therapeutic relationships and adapt therapies to meet the specific needs of Māori,
Pasifika, Asian, older adults, new migrants and people with refugee backgrounds. (Note. Most of the guidance are still relevant, but links and resources may be outdated).

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Clinical formulation in mental health

Ko Awatea LEARN offers an e-learning for Health NZ kaimahi to learn about a collaborative and strengths-based formulation process of developing an understanding why a person may be presenting in this way, at this point in time. Approx. 80 mins of self-paced learning.

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Cultural competency training for clinicians working in a psychiatric context

eCALD offers e-learning modules to help kaimahi develop cultural and linguistic diversity (CALD) competence. Topics include the principles of cultural competence, cross-cultural approaches to assessment and treatment, and working with interpreters. Modules range from 2 to 4 hours of self-paced learning.

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InsideOUT Kōaro

Free rainbow and takatāpui competency training for the mental health and addiction workforce. InsideOUT Kōaro offers service-based workshops as well as workshops that are open for individual kaimahi.

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Leadership level (for everyone who is leading, guiding, educating and resourcing the work of others in health)

See the Arataki leadership tool and workforce planning and development webpage for information and resources to help you grow and shape the workforce to achieve service goals related to this Real Skill.

Keeping it Real | Kia Pono te Tika - Guide for leaders

Keeping it Real | Kia Pono te Tika provides a vision for what kaimahi need to know and do when supporting tāngata whai ora and whānau. This guide can help you bring this vision to life in your service.

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Trauma-informed approaches - A resource for leaders

Written guidance (12 pages) that supports leaders to plan, implement, and sustain an organisation-wide trauma-informed approach.

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Leading change: Strategies for success

Written guidance (15 pages) for people leading and managing organisational change in the mental health and addiction sector.

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He arataki ki ngā kaimahi mātau ā-wheako

Written guide (50 pages) for employers, managers, and services who include lived experience roles or are intending to employ or work with lived experience roles.

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Co-designing with the mātau ā-wheako CPSLE workforce for meaningful change

Written guidance (30 pages) on how to authentically engage with the mātau ā-wheako consumer, peer support and lived experience (CPSLE) workforce through co-design activity.

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The Six Core Strategies service review tool

This tool supports leaders and managers to regularly review their progress in shifting towards least restrictive practices through identifying key priorities and supporting ongoing quality improvement and systems change (56 pages).

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KPI Programme for Mental Health and Addiction Aotearoa New Zealand

The KPI Programme provides the sector with information about whānau engagement in services. They also host in-person forums and benchmarking breakouts (online networking discussions) to support data-informed decision-making.

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Te Whāriki o te Ara Oranga

A network for innovators, influencers and leaders in mental health and addiction services to share great ideas about what works. It supports creative collaboration and builds connections to transform services.

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Co-designing with consumers, whānau and communities

Te Tāhū Hauora Health Quality & Safety Commission provides information, resources and practical advice about engagement and co-design with tāngata whai ora and whānau.

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